All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Remote

The community you’ll be caring for:

420 LIVE OAKS BLVD, CASSELBERRY, 32707

The role you’ll contribute:

The Learning Systems Administrator is responsible for providing support to the AdventHealth Central Florida Division (CFD) Learning Management System (LMS) end-users, which incorporates AdventHealth University, Graduate Medical Education (GME), Acute Care Services, Integrative Health Services and all support services. This role functions as a regional level Administrator for the CFD, providing instruction, tactical guidance and management leveraging the capabilities of the learning system. This position supports, advises and serves as a coach for educators, instructors and other levels of admins below the Regional Facility Administrative roles. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Collaborates with Learning Technologies team, corporate ALN team and AdventHealth stakeholders to maintain and refine the AdventHealth LMS
• Serves as liaison to LMS stakeholders for service improvements and changes.
• Offers operational support, development, trouble-shooting and testing use-cases and leveraging the platform capabilities to meet customer needs.
• Facilitates LMS Administrator training at various levels (determined by ALN corporate team).
• Continually maintains Smartsheet workflow system to triage incoming service requests.
• Maintains and responds to shared inbox and ServiceNow ticketing system for trouble-shooting and customer support within the Learning Technologies service standards.
• Trains and develops support educational materials on the Learning management system for the Central Florida Division.
• Assists in leveraging the LMS capabilities to develop and support educational activity.
• Arranges and participates in meetings and project team activities.
• Serves as a consultant in communications with ALN Administrators, Educators and leaders in meeting training requirements.

The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree in Instructional Technology, Education, Business or applicable discipline or equivalent experience in lieu of degree.
• 2 years of experience in learning systems software or similar technology administration.

EDUCATION AND EXPERIENCE PREFERRED:

• Master’s degree in Instructional Technology, Education, Business or applicable discipline.
• Experience working in healthcare system instructional technology or learning environment.
• Demonstrated LMS administration experience, preferably in Saba LMS environments.
• Experience with Lean Six Sigma, or other process improvement methodologies.
• Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects.
• Experience with Tin Can (xAPI), and cmi5 standards in learning systems.