SNAP Program Technician (OPA2) *Permanent Hybrid Opportunity*

Employment Department
Hybrid remote in Salem, Oregon
Report
Job Description
Initial Posting Date:
02/02/2023
Application Deadline:
02/12/2023
Agency:
Employment Department
Salary Range:
$4,693 - $7,180
Position Type:
Employee
Position Title:
SNAP Program Technician (OPA2) *Permanent Hybrid Opportunity*
Job Description:
Are you passionate about identifying creative and innovative strategies? Do you have experience developing and implementing process improvement initiatives? If so, please consider joining our WorkSource Oregon team!
Advancing equity and diversity is essential to fulfilling our mission and vision to support a diverse workforce, with full representation of the people we serve. We encourage applicants with lived experience at the margins of society to apply, and this includes, but is not limited to, Black, Indigenous and other people of color, women, people with disabilities, veterans, and LGBTQIA+ folks. Follow this
link
to learn more on what it means to meet minimum qualifications and the desired attributes.
What you will be doing:
As the SNAP Program Technician, you will provide technical assistance and ongoing support to WorkSource staff as they deliver STEP and ABAWD services to eligible participants, as well as Workforce Innovation and Opportunity Act (WIOA) Title III programs and services to job seekers and businesses. You will serve as a resource and liaison between the WorkSource centers and the Workforce Operations Division.
In this role you will:
  • Develop concepts for data mining and assessment of future data needs to improve program analytics.
  • Lead and coordinate studies to establish economic impact of policy decisions, evaluating the benefits and consequences of different program and policy strategies.
  • Evaluate forms and record systems to make certain they comply with program intent and regulations.
  • Plan operational improvement projects by identifying project scope, required training, and resources.
  • Communicate and explain regulations, policies and procedures to agency staff and stakeholders; guide others in the correct application of agency administrative rules and policy.
What we are looking for (Desired Attributes):
REQUIRED: Attach a cover letter and a resume. Please specify the Desired Attributes that you possess in your cover letter and specify qualifications within your resume. Generic cover letters and/or resumes that do not address the requested desired attributes below will be graded as non-responsive.
Desired Attributes:
  • Critical Thinking: Experience developing and providing advice on policies or solutions related to business/program analysis.
  • Data Analysis: Ability to research or analyze data and information, interpret rules and policy, and provide tech support and recommendations for program policy and procedures.
  • Effective Problem-Solving: Demonstrated experience providing solutions to complex problems and implementing improvements to facilitate a program’s ability to meet its policy or program objectives.
  • Project Management: Experience facilitating meetings and conversations with ability to articulate expected outcomes, issues, and risks and needed steps for resolution.
  • Computer Skills: Knowledge and proficiency using analysis, and reporting tools such as Smartsheet, Microsoft Project, Microsoft Excel, Tableau, etc.
  • Communication: Excellent oral and written communication skills to a broad range of people at different levels of technicality and formality.
  • Commitment to valuing diversity and promoting inclusion.
Required Minimum Qualifications:
  • Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years’ professional-level evaluative, analytical and planning work.
    OR
    Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification
What’s in it for you:
  • A workplace that balances productivity with enjoyment, and encourages learning and mentoring.
  • Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
  • A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
  • Work/life balance, 11 paid holidays a year, and a
    competitive benefits package
How to Apply:
  • REQUIRED: Attach a resume and cover letter to your application. Your cover letter must not exceed two (2) pages. Please specify the Desired Attributes that you possess within your cover letter and clearly show your qualifications for the position within your resume. Please address your cover letter to:
Tara Morrell
Workforce Operations
Oregon Employment Department
  • External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by. You can upload your resume and the system will parse your information into the application.
  • Current State of Oregon employees (this includes temporary employees) OED/Statewide employees must apply through your employee Workday account.
  • In addition to your related work experience and education, we will use the attributes and minimum qualifications listed under the “What we are looking for” section above to determine whom to interview. Please make sure the attributes and minimum qualifications you possess are clearly demonstrated in your cover letter and other application materials.
  • Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
Additional Information:
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
  • Important: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. The required application materials submitted at time of application will be used to determine salary based on a pay equity assessment. For further information, please visit the
    Pay Equity Project
    homepage.
  • The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the
    Classification and Compensation
    page for more details, or you may
    visit our website
    for information on Pay Equity.
  • United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9
    acceptable documents
    (See page 3) for employment verification.
Hybrid Remote Work Information:
Candidates may be approved for hybrid remote work. Hybrid remote work suitability is evaluated based on business needs at the time of hire. Hybrid remote work approval can be revoked at any time. Candidates are expected to:
  • Be able to report to the office location listed in the job posting, as necessary.
  • Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements;
    Click here
    to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work.
  • Have a private workspace.
  • Maintain good standing (i.e. no performance or attendance issues).
Veterans’ Preference:
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:
Veterans Resources
, or call Oregon Department of Veterans' Affairs at: 1-800-692-9666 NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
Equity and Inclusion:
We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
  • View guidance our hiring managers use at the following website:
    Equity and Inclusion Recruitment Questions
    .
  • Please read more about our
    Gender Identity and Expression Procedure
    !
Criminal Records Check:

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. The agency will only consider information from the past four years (starting from the date of the arrest) for nonviolent offenses and the past seven years for violent offenses when conducting its own criminal records checks pursuant to Oregon Administrative Rules (OAR) 125-007-0200 through 125-007-0330. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our
Criminal Records Check Policy
or contact us at the number below with any questions.
Contact Information and Helpful Links:
  • If you have questions about the position or need an alternate format to apply, please contact us at 503‑947-1289;
    OED_INFO_OEDHR@employ.oregon.gov
    . Please be sure to include the job requisition ID number.
  • Reasonable Accommodations
  • Interview Scoring Criteria
    used during recruitments
  • Understanding the State Application Process
  • Resources for Job Seekers
Employment Department
Technician
Full Time
Flex Work
Competitive
See Description for Experience
2 years, 5 months ago