Vehicle Systems Engineer - Service Programming Systems
General Motors
Hybrid remote in Warren, Michigan
Job Description
Job Description
Hybrid: We believe work-life integration is essential to a team member's success and job satisfaction. That is why this position allows some work flexibility and uses the Hybrid Work Appropriately Model to ensure our diverse team has work-life balance.
The goal of our team is to work with a wide variety of data and systems, to enable Over The Air (OTA) updates and dealership technicians around the globe to successfully program customer vehicles and enable new and exciting features to be added!
This is accomplished by working globally and across functions to capture and implement all service programming requirements for each vehicle platform, by comprehending manufacturing data and engineering releases in order to deliver the right content for each unique vehicle, and by working to ensure our customers have the tools and capability to repair and reprogram their vehicles as needed!
Vehicle Systems Engineer Key Responsibilities:
Additional Job Description
Required Qualifications
Preferred Qualifications
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.comor call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Hybrid: We believe work-life integration is essential to a team member's success and job satisfaction. That is why this position allows some work flexibility and uses the Hybrid Work Appropriately Model to ensure our diverse team has work-life balance.
- This position does not require an employee to be on-site full-time to perform most effectively, may require an employee to be onsite three days per week.
The goal of our team is to work with a wide variety of data and systems, to enable Over The Air (OTA) updates and dealership technicians around the globe to successfully program customer vehicles and enable new and exciting features to be added!
This is accomplished by working globally and across functions to capture and implement all service programming requirements for each vehicle platform, by comprehending manufacturing data and engineering releases in order to deliver the right content for each unique vehicle, and by working to ensure our customers have the tools and capability to repair and reprogram their vehicles as needed!
Vehicle Systems Engineer Key Responsibilities:
- Research and determine service programming support for assigned vehicles by utilizing corporate databases to acquire information vital to populate Service Programming System (SPS) database. Some databases include: Manufacturing Engineering Reporting System (MERS), Engineering Change Management System (ECM), Global Product Description System (GPDS), and Soft Part Release (SPR).
- Derive SPS New Vehicle Support Requirements through analysis of data sources like MLCRD, PLCRD, Diagnostic Specifications, ASTS.
- Build authoring content for required vehicle systems support of vehicle navigation, communication, programming methods and control functions within SPS
- Identify and author appropriate pre and post programming instructions to assist technician in completing successful programming event
- Validate vehicle communication and module programming for new vehicle launches
- Develop and validate of diagnostic setup and learn procedures.
- Resolve priority customer vehicle programming and setup related issues
- Council Techline Customer Support Center (TCSC) in resolving dealership technician reprogramming issues
- Support SPS readiness for product launches, field actions, and EWO actions.
- Prioritize work to meet data delivery schedule
- Support special projects related to Service Programming
Additional Job Description
Required Qualifications
- Bachelor's Degree in a technical field, or equivalent experience
- High level oral and written communication skills, as well as analytical ability where problems are unusual and ambiguous.
- Strong interpersonal skills involving ability to work collaboratively across functions.
- Ability to function with limited direction, or in autonomous situations
- Great Teammate with strong attention to detail.
Preferred Qualifications
- Proficiency in database and query tools such as SQL and Oracle.
- Proven Understanding of vehicle systems - working technical knowledge with prior automotive service or engineering experience.
- Proficiency in General Motors Engineering Release systems (Edge/ECM, GPDS, APM, SPR, etc.). Diagnostic test modes/services and messages used for vehicle diagnostics and reprogramming. Serial data communications and monitoring tools for all vehicle protocols (VSPY, etc).
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.comor call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
