At PERSI, our vision is to be a trusted expert in helping Idaho’s public employees build and receive a secure and meaningful retirement. As an IT Software Engineer, you work directly with PERSI business staff to provide software solutions for business objectives. You’re dedicated to PERSI core values of commitment, character and competence and looking to continue learning in an ever-evolving field. You also have the ability to be flexible and manage priorities, have an easy-going attitude, and enjoy working with both internal and external customers.

You will report to PERSI’s IT Software Engineer III and work together with the PERSI staff to build stronger relationships with our members at every step of their retirement journey. Additionally, you will be a key contributor in identifying areas to improve service for our membership.

You bring to the table:

• Owner’s mentality: no job is too big or too small; you are willing to roll up your sleeves and get it done.
• Communicative approach: you recognize that language has different purposes and functions, and you vary the language according to the need, setting, and participants.
• Flexible style: you appreciate that no two days are the same, nor do you want them to be. You are able to manage priorities in a high-productivity environment within clearly defined deadlines.
• Detail-oriented mindset: you pay attention to the smallest of details even when busy.

As a Software Engineer I, you will:

• 
  Design, implement, and maintain workflow solutions and business applications to automate or simplify business processes
• Develop SQL queries and reports
• Determine and prioritize user requirements for software enhancements
• Perform configuration maintenance (document types, keywords, queries, autofills, etc.) in third-party Enterprise Content Management (ECM) system
• Provide Tier 1 technical support and system administration for ECM system and integration middleware
• Provide Tier 1 technical support and file testing for PERSI employers pursuing transmittal file certification
• Configure and execute regression test routines using automated test scripts and perform basic problem resolution for test failures
• Evaluate, test, plan and implement modules, upgrades, and system changes in third-party software products
• Other duties as assigned

Good knowledge of:

• Software development processes
• Multiple programming languages
• One or more software development tool suites
• Software testing practices

• Determining, interpreting, and documenting user requirements
• Designing and developing business applications
• Testing, deploying, and supporting production systems

This position may be eligible for a Hybrid Work-from-Home schedule.
All IT staff share responsibility for monitoring and administering Help Desk service requests.

All IT staff share responsibility for monitoring and administering Help Desk service requests.

At PERSI, our strength is the service we provide our membership and the staff that provide that service. We have a friendly and member-focused workplace atmosphere with a staff who are dedicated, talented, and caring, and committed to working smart and providing the best customer service possible.

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, or any other status protected under applicable federal, state, or local laws.

Preference may be given to veterans who qualify under state and federal laws and regulations.