Reporting directly to an IT Director or Manager, responsible for analyzing, defining, and creating technological solutions for specific hardware and/or software to solve business problems and meet user and organizational needs. Level I of III Analysts.

• Performs technical analysis of applicable data to produce products and solutions to resolve technology-related business problems
• Provides technical consulting and support services as needed
• Assists with analyzing and testing new or existing procedures and developing alternative workflow solutions
• Performs routine to moderately complex computer systems and server environment analysis work to ensure stable systems for all users throughout the county
• Analyzes and defines business processes associated with any system enhancement
• Participates in designing and maintaining system configuration and setup
• Works as part of a team to procure and implement major systems or upgrades to existing applications and systems
• Performs special duties as assigned

Specialized Assignment(s):

Public Safety Analyst

• Supports applications used by Williamson County first responders and office staff at County facilities and participating agencies
• Assists with projects related to public safety technologies
• Assists in writing technical procedures and documentation for public safety applications
• Participates in a rotating after hours on-call schedule

ORGANIZATION RELATIONSHIPS

• Reports directly to – IT Director or Manager
• Direct Reports – No

PHYSICAL DEMANDS

• Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions, standing, and occasional lifting/carrying

ENVIRONMENTAL FACTORS

• Work is primarily indoors in an air-conditioned office
• Occasional travel between work sites as required

• Vocational/technical diploma or certification and three (3) years of job-related experience; or four (4) years of job-related experience
• Working knowledge of specific job-related technology
• Possess and maintain a personally-owned mobile device capable of receiving calls, text messages and emails.

LICENSES AND CERTIFICATIONS

Required within thirty (30) days of employment

• Valid Texas driver’s license

Preferred

• Technology certification in area of responsibility

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a related field
• Working knowledge in all areas of technology software, hardware, data, methodologies, frameworks, and infrastructure

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: No
• Physical exam: No
• Psychological exam: No
• Additional: N/A

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

TOBACCO FREE WORKPLACE POLICY
Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.

ADDITIONAL INFORMATION
Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.