This position requires the candidate to be local to Mooresville, NC area.

Job Summary

The primary purpose of this role is to design, implement, and roll out store initiatives via web developed reporting and tools. Support the stores using a group of full stack development applications. Must have the skill to create back and front end applications with specific requirements and timelines.

Key Responsibilities

• Leads the development and implementation of store improvement tools and processes, with limited guidance from the Store Operations Manager.
• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Utilizes and analyze field feedback and reporting to provide recommendations for process improvement and projects to field leadership.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Analyzes post-project feedback to provide continuous improvement solutions.
• Manages projects by building the project plan and ensuring on target and timely delivery of imitative desired output and integration
• Solves complex business problems by performing competitive and market analysis, utilizing subject matter experts both internally and externally where needed
• Enhance and develop associate facing technology to improve productivity and efficiency.
• Reviews, approves, and publishes, policies, procedures, and processes for new store initiatives, at times, executing the process of documenting.

Required Qualifications

• Bachelors degree in Business, Management, Operations or related field
• 4 years of Related Industry Experience (Installation, Repair or US Home Improvement)
• 4 years of Experience in data analytics, performance reporting
• Advanced skill in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts
• Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics
• Demonstrated project management experience, such as Gantt Chart design and development

Preferred Qualifications

• Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows
• 4 years of Experience in a Store Operations role (with an emphasis in Install and/or Repair Industry experience)
• 2 years of Experience with Service Provider Management Tools, such ServiceBench, Mappoint/PowerMap, and Call Scheduling/Dispatch
• 2 years of Experience with Service Provider Capacity Management

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

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EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, NJ, NY, WA: $78,800.00 - $131,300.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Pay Range for CA, CO, NJ, NY, WA: $78,800.00 - $131,300.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.