Records Technician

Brevard County Sheriff's Office
Titusville, Florida
Report

Job Description
Job Class Description

The purpose of the class is to maintain criminal records and assist the general public and other agencies with case information. Requires discretion and skill in working effectively with the public and with other employees. The class is responsible for records and clerical tasks for assigned area of responsibility. The class works according to set procedures requiring limited decision making.

Position Duties

The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

  • Answers telephone, assisting general public and other agencies with information regarding criminal records; routes other calls to appropriate personnel.
  • Ensures documents, reports and correspondence are filed in a timely manner and secured in appropriate location.
  • Processes faxed or mailed-in record checks.
  • Fulfill records requests received via phone, email, or in person.
  • Processes mail-in insurance requests for crash reports, completes request forms for photo and tape requests.
  • Utilize New World to complete tasks such as searching incidents, case reports, global subject searches, alert searches, address runs, etc.
  • Process payments received by the public in regard to copies of reports, background checks, etc.
  • Data entry of trespasses, private property enforcement affidavits, address confidentiality alerts, and Marsy’s Law alerts.
  • Data entry for handwritten citations.
  • Data entry of police department arrests to maintain criminal history information.
  • Utilize multiple different programs to pull information that may be necessary to fulfil a request.
  • Performs routine office tasks such as typing, faxing, filing, telephoning and copying.
  • Redacts reports, provides cost estimates to the public, attorneys and other governmental agencies.
  • Regular, dependable and punctual attendance is an essential function of this job.

Minimum Qualifications

  • Requires High School Diploma or GED
  • Knowledge with State Records retention schedules, records management, Sunshine Law, and public records law preferred.
  • Experience with document imaging and management software in a windows environment preferred.
  • One year administrative and clerical experience in a law enforcement agency or local government preferred.
  • Must pass a typing test with a minimum score of 35 WPM.
  • Knowledge of correct English spelling, grammar and punctuation.

Additional Information

Work is performed in an office environment.

Work is completed in eight (8) hour shifts during regular business hours (Monday through Friday 8am to 5pm); fluctuations in work hours are minimal. We offer four (4), 10-hour workdays.

The successful candidate may be placed in a higher Records Classification after successful performance review evaluation and if all minimum qualifications of the classification and all lower classifications have been met.

Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks. submit to screening for illegal drug use prior to assuming position and will be subject to return to duty, post-accident and/or random and reasonable suspicion drug tests while employed with BCSO.

During an emergency, the Sheriff will determine who is considered an emergency responder and whose work is necessary to maintain the operation of law enforcement and correctional facilities. This determination is subject to change based on staffing and the operational needs of the agency.

The Brevard County Sheriff's Office is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, and sexual orientation, national origin, age (over 40), disability or genetic information in employment practices. We encourage veterans, service members and their spouses and family members to apply for employment with this agency, qualified applicants will receive preference and priority in hiring decisions. ADA requires the Sheriff's Office to provide reasonable accommodations to qualified individuals with disabilities. Job applicants and current employees are invited to discuss accommodations.


  • 12 annual days accrual per year* Increases based on years of service.
  • 12 sick days accrual per year* unlimited carryover.
  • 11 paid holidays per year*
  • 3 personal days accrued per year
  • 20 hours hazard leave accrued per year
  • Tuition reimbursement
  • Workout facilities
  • Medical/Prescription insurance
  • Basic Life and AD&D insurance
  • Mental Health - Employee Assistance plan
  • Dental/Vision/Dependent Health Insurance available at Group Rates
  • Participation in the Florida Retirement System
  • Optional Deferred Compensation Program (employee contribution)
  • Uniforms (dependent on position)
  • Part-Time Permanent Employees receive leave accrual and holidays on a pro rata basis.


Brevard County Sheriff's Office
Technician
Full Time
Onsite
Competitive
See Description for Experience
2 years, 3 months ago