IT Store Construction Associate Field Engineer

Finish Line
Indianapolis, Indiana
Report
Job Description
Come work for us!
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store.
Our employees are key to our success.
The IT Store Construction Associate Field Engineer role is responsible for supporting our Field Engineer and Senior Field Engineer in ensuring the successful completion of all our IT-related JD, Macy's, and Finish line projects. A successful candidate will be documentation-minded, able to retain information, and follow directions. This individual should effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:
Key Components
  • Supporting the completion of all our projects (JD Finish Line, Macy's)
  • Some helpdesk or hardware support background experience required
  • Minor vendor management
  • Creation of Knowledge Articles to ensure the success of all projects and support teams
  • Self-starting capabilities
  • Ability to think outside the box
  • Ability to time-manage effectively
  • Ability to follow directions
  • Communicate effectively with the team
  • Additional duties and projects as required

Technical Components
  • Basic understanding of staging/imaging
  • Basic understanding of LAN/WAN, DHCP, DNS, TCP/IP
  • Basic understanding of how to physically set up computers and devices

Travel Components
  • This role will reside out of the Indianapolis Location
  • The percentage of travel for this role is estimated at 30%

Required Education and/or Experience
This position requires an Associate’s Degree (A.S.) in a related field and at least 1 year of help desk, desktop/hardware support experience, or an equivalent combination of education and experience.
Prefer A+ or equivalent certification, Windows 7/8/10 experience, general technology staging, or support experience focusing mainly on hardware repair.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sit for more than 6 hours per shift
  • Use hands to finger, handle and feel
  • Reach with hands and arms
  • Talk and/or hear
  • Walk or move from one location to another
  • Occasionally may need to climb, balance, stoop, kneel, or crouch
  • Lift and/or move up to 10 pounds regularly and up to 60 pounds occasionally
  • Punctuality and regular attendance consistent with the company’s policies are required for this position.
  • Average workweek is 40-50 hours, which can vary depending on business needs.
Work Environment
The work environment for this position is a moderately noisy office setting with very limited exposure to a moderate to loud warehouse setting.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
EEOC Statement:
The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
Finish Line
Engineering
Full Time
Onsite
Competitive
See Description for Experience
2 years, 3 months ago