The Program Manager role within Global Real Estate (GRE) Chief Operating Office organization, directly reporting to GRE COO, is responsible for end-to-end management of various cross-functional, global programs and initiatives. The role is multi-faceted offering the opportunity to lead, take ownership for, and contribute to, the success of projects through the entire life cycle. Candidate must have excellent organizational and communication skills, as well as the ability to integrate various functional disciplines towards the achievement of common goals. This role will work closely on projects within the real estate functions, as well as CAO partners within technology, sourcing, controls, general services (ops), communications, legal and HR.

Job Responsibilities:

• Plan, organize and prioritize multiple large, complex end-to-end programs meeting predefined objectives
• Translating strategies into program/project plans; including scope management, stakeholder engagement, deliverables (KPIs), schedule, etc.
• Work with business partners, functional/support group partners and stakeholders to create initial project plans and governance for identified initiatives
• Work with regional/functional partners and stakeholders on creation of key milestones and timelines including prioritization of work driving milestones to timely execution
• Ensure integration and coordination across GRE Regional and Functional activities, including understanding of all major Initiatives, Program, and project activities to ensure management is responsive, effective, and agile
• Ensure thoughtful & consistent integration of our GRE Partners - Technology, Compliance, Amenities, Security, Controls & Resiliency, Operations, Communications, HR & Finance
• Lead and provide integrative solutions across Real Estate Regions and Functions; integrative solutions with CAO partnering teams
• Coordinate input to overall GRE global processes and /or initiatives; Recommend and implement changes / enhancements to improve processes and/or service efficiency and effectiveness
• Work with Regions and Functions on their own processes, enhancing and developing sound plans to mitigate risk throughout the portfolio
• Creating Tools and Templates that enable monitoring and reporting of Global Results and Achievements
• Development of both strategic and tactical planning documents, including ad-hoc analysis and presentations

Required qualifications, capabilities, and skills:

• Minimum 10-15 years relevant business experience; corporate real estate experience preferred but not required
• Strong program management and organizational skills, including ability to create integrated project plans managing to deadlines and financial targets - prior experience with project management/coordination required
• Proactive problem solver and gifted multi-tasker
• Skilled collaborator and integrator experienced at executing projects and driving teams to succeed
• Excellent communicator (both written and oral communication skills) and relationship builder with superior influencing and relationship management skills
• Demonstrated experience establishing objectives, tracking progress, driving enhancement opportunities, and communicating updates with multiple levels of the organization
• Demonstrated excellence in time management skills and follow-up to ensure meeting deliverables
• Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
• High level of professionalism and commitment
• Comfort-level with ambiguity and high-pressure environments
• Work independently and in a team environment to achieve personal and team goals
• Proficient in MS Office products including Word, PowerPoint, Excel, OneNote
• Working knowledge of Project Management tools, a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $119,000.00 - $180,000.00 / year; Jersey City,NJ $119,000.00 - $180,000.00 / year