Information Technology Specialist, CG-2210-12
Job Description
Duties
- Designs and executes search, review, and analysis strategies for employing sophisticated eDiscovery software applications such as Relativity (including Case Dynamics), Veritas eDiscovery Platform (Clearwell), Microsoft 365 Advanced eDiscovery, CaseMap, TimeMap, TextMap, Encase, FTK, Nuix, Sanction, and Trial Director (collectively, “eDiscovery Tools”), to locate, recover, organize, and produce potentially responsive Electronically Stored Information (ESI).
- Assists in the development of and maintenance of policies and procedures for use in administering the Legal Division’s eDiscovery and other information technology initiatives, information storage and processing systems and eDiscovery-related software applications. Ensures that procedures for the use of eDiscovery Tools are consistently followed.
- Responsible for locating, organizing and producing Electronically Stored Information (ESI) in response to investigations, litigation-related discovery requests, subpoenas, interagency document requests, congressional inquiries and Freedom of Information Act (“FOIA”) requests.
- Analyzes processes and problems relative to the design and efficiency of the eDiscovery systems. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of applicable servers. Provides on-going optimization and problem solving support by continually surveying system operation to identify potential systems problems that could lead to loss or serious interruption of service.
- Performs system testing and troubleshooting to correct problems relative to interface and interoperability of system components such as hardware, systems software, and applications programs. Initiates corrective or preventative measures to rectify problems and prevent future occurrences. Develops and maintains a trouble resolution database. Provides proactive consultation and instruction to system users to ensure proper usage and seamless implementation of changes.
- Provides agency attorneys, paralegals and other staff with training and other technical assistance specifically dedicated to identification, collection and review of Electronically Stored Information (ESI), including the operation of eDiscovery Tools. Partners with agency IT professionals and attorneys to identify and develop specifications for upgrading eDiscovery software applications, budget for future eDiscovery operations, and supervise the activities of private contractors hired to assist in completing high volume eDiscovery projects.
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
CG-12: Applicants must have completed at least one year of specialized experience equivalent to at least the GS/CG-11 grade level or above in the Federal service.
Specialized experience is experience providing guidance and coordination of IT project development, and identifying and evaluating technologies used to facilitate delivery of eDiscovery services and technology.
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Additional information
The FDIC offers position-specific telework options. This position is eligible for the following: Home Based Option (HBO), Expanded Telework, Traditional Telework, Ad Hoc Telework. For more information, please reference the above-mentioned telework options Here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
To find out more, click here.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans’ preference will receive selection priority over non-veterans.
- Knowledge of industry-wide eDiscovery practices.
- Skill in implementing and managing databases in Relativity (version 10.x or higher, including Case Dynamics) or Veritas eDiscovery Platform (Clearwell) version 9.5x or higher, using Microsoft 365 Advanced eDiscovery to identify and retrieve Electronically Stored Information (ESI).
- Ability to plan, organize, and complete requests for Electronically Stored Information (ESI) in response to litigation-related discovery requests, subpoenas, interagency data requests, congressional inquiries, and FOIA requests within specified time limits.
- Skilled in project management.
- Knowledge of IT operating systems and devices to troubleshoot, test, and maintain the performance of systems.
- Ability to communicate eDiscovery concepts to non-technical personnel.
- Skill in training attorneys and paralegals in the use of eDiscovery.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
To find out more, click here.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application.VETERANS’ PREFERENCE: If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Agency contact information
Dyonne Blassingame
Phone
703-562-2841
TDD
1-800-925-4618
Fax
000-000-0000
Email
dyblassingame@fdic.gov
Address
Federal Deposit Insurance Corporation
Human Resources Service Center
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United StatesNext steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment. Applicants without status should apply under FDIC announcement 2023-HQ-B0164 to be considered. Please see "Additional Information" for available telework options.
