CNO Financial Group’s IT business unit is hiring a Sr. IT Voice Engineer to serve as the senior technology guide within their assigned technology family. This position will own the implementation of complex IT solutions and technologies for the company and lead initiatives that perform build and deployment operations. The Sr. IT Voice Engineer role drives execution efficiency and optimization within the build team, communicates IT concepts to technical and non-technical team members as it relates to the various technologies and programs they supervise and partner with Architects, Program Leadership and Business Stakeholders to ensure understanding, alignment and overall success of all operations.

In 2023, CNO was nominated for an “Exceptional Employer Award” from TechPoint, an Indiana tech advocacy non-profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. The CNO IT vision is to achieve TechHappiness for both our business partners and IT associates.

As a Sr. IT Voice Engineer, your responsibilities will include:

• Provide technical expertise in projects.
• Analyze provided architecture designs and develop implement solutions.
• Provides technology expertise and consulting to internal IT, business system owners, and other partners.
• Works closely with operational IT teams to collaborate on product and solution life cycle management ensuring system capacity, integrity, availability, and supportability.
• Align solutions to support overall strategy within the IT framework across a broad stack of technologies.
• Ensures new and existing IT solutions conform to information policies, standards, and best practices.
• In conjunction with IT Architects, conduct research on new technologies in support of enterprise operations.
• Applies monitoring and hardware tools to identify and diagnoses problems affecting system performance and availability.
• Develop and present new technology training to our operational support teams.
• Participate in and provide leadership for IT crisis situations.

The Sr. IT Voice Engineer position is well-suited for you if you have:

• Solid understanding in assigned technology domain
• Strong capability in leading technical solution implementations
• Good background in systems administration
• Understanding of broad IT concepts, practices, and procedures

What you’ll need:

• Bachelor’s degree in technology related field, or 8 years of relevant experience
• 5 years of related IT work experience
• Applicable IT certifications

What will set you apart:

• Prior experience working in Insurance, Financial Services or regulated environment

This role is full time work from home (WFH), also known as Remote. This role can be performed from any US based location within the central or eastern time zone. Work cannot be performed from outside of the United States.

Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Philadelphia, Orlando and Milwaukee) have access to come into that Office up to 2 days/week, and are encouraged to come into the office at least twice per month.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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