Summary
The Production Technician Lead is part of the Operations & Production department and assists in maintaining the technical aspects of the facility as well as supervising the Event Crew in general setup and teardown of events, load in and running of technical elements of shows and other tasks as assigned. A Lead must have above average experience in one or more of the following theatrical crafts: Lighting, Audio, Video, Rigging, Stage Management, Wardrobe and or Stagehand abilities. The Production Technician Lead is expected to be prompt in arriving for their scheduled work time, perform their tasks with a willingness to do a good job and display a customer service oriented attitude.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Lead crew in event and show preparation, setup and tear down including loading and unloading tables, chairs, lights, audio, stages and other equipment as needed in a safe and efficient manner. Participate in the training and supervision of event crew.
• Ability to follow verbal directions, printed diagrams and layouts as assigned by Production management with minimal supervision when setting up spaces.
• Return all event and show items to their proper locations in clean and working condition. Responsible for the inventory, safety and security of AV, Sound, Lighting & Staging equipment. Report all facility or equipment problems/malfunctions to the proper party. Schedule repair of equipment as requested.
• Attend all training sessions and company meetings as required.
• Willingness to research and explore new technologies to support operational and client needs.
• Maintain a level of professionalism and cooperation with clients as well as co-workers, using clear and enthusiastic words, tones and body language at all times.
• Work as on-site point of contact for clients/production groups. Attend and participate in assigned advance calls for upcoming shows and events. Gather required information to ensure appropriate technical needs to ensure a smooth and successful show/event.
• Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values.
• Able to remain calm under pressure. Ability to deal effectively with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Adhere to all company safety and security policies and procedures. Responsible for maintaining a safe work environment. Follow all OSHA guidelines.
• Other duties as assigned.

Knowledge and Experience

• Demonstrated knowledge of Dr. Phillips Center resources, AV equipment and stage sets.
• Minimum 2 years of experience in one or more of these crafts: Lighting, Audio, Video, Rigging, Stage Management, Wardrobe and/or Stagehand abilities.
• Recognizable ability to be receptive and follow directions. Able to effectively communicate in English in both written and oral forms.
• Demonstration of effective and courteous interactions with colleagues, crew, customers, & vendors.
• Dependable, Responsible, and Punctual for all scheduled activities.
• Detail oriented, good follow-through, and effective communication skills.
• Ability to quickly assess a situation and take action to promptly resolve any concerns or technical challenges.

Preferred qualifications include:

• Converging multiple projectors
• Setting up and leading large projection layouts from concept
• Understanding of Blackmagic/Pro-tools

Special Conditions of employment

• This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
• Able to load & unload various equipment carts, i.e. tables, chairs, road cases, etc. on a frequent basis.
• Clean and professional appearance and demeanor.

Dr. Phillips Center participates in an employment electronic eligibility verification program through E-Verify.