Senior technician responsible for the maintenance, repair, installation and inspection of Access Control Doors and Video Cameras to enhance campus safety and security. Maintain and service a variety of edge-based, networked locks and cameras. Other duties as assigned.

55% - Essential - Access Control Technician: Installs, configures, troubleshoots, repairs and resolves issues associated with access control doors. Devices include WiFi and PoE readers and controllers and electrified door hardware. Maintains firmware for readers and controllers to ensure reliability and functionality.

15% - Essential - Schedules, coordinates and performs routine preventative maintenance on over 700 WiFi locks and 500 monitor only doors. Annually replaces batteries on IN120 locks and tests and repairs door contacts and alarms. Compiles technical documentation and procedures for all work performed.

15% - Essential - Camera Technician: Troubleshoots, repairs and resolves issues associated with cameras. Performs diagnostics on cameras to determine the source of the issue. Works with the NOC to ensure proper network configuration. Performs routine preventative maintenance to optimize performance and reliability.

10% - Essential - Utilizes a variety of software tools to include Genetec Security Desk, Genetec Config Tool, Assa Abloy LCT and HID Reader Manager to maintain readers and locks. Utilizes a variety of hardware tools to aid in identifying, troubleshooting and resolving network switch and cabling issues..

5% - Essential - Customer Service: Compiles support data to track issues, trends and patterns that can be used to enhance customer experience. Documents work performed and provides customers with timely status reports to keep apprised of efforts to resolve issues.

Education - A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.

Education - A bachelor's degree in information technology systems, computer science, or related field and experience in information technology systems or related area.

JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations

SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

25% - Stand for prolonged period
35% - Walk or move about
35% - Use hands or feet to operate or handle machinery, equipment, etc
10% - Ascend or descend (i.e. stairs, ladder)
10% - Position self to accomplish task (i.e. stoop, kneel, crawl)
25% - Communicate, converse, give direction, express oneself
35% - Recognize or inspect visually
20% - Move, transport, raise or lower
30% - Extends hands or arms in any direction
15% - Perceive, observe, clarity of vision

5% - Exposure to heat or cold
15% - Exposure to dust/fumes
5% - Wet or humid
15% - Noise
15% - Mechanical hazards
5% - Chemical hazards
15% - Electrical hazards

Standard Hrs: 37.5; Band: 06 ($ 43,030.00 - $ 62,000.00)

Essential Level 1 employee

Required to respond during an emergency closure or modified operations in order to provide the University's initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on-call.

Clemson, SC

May 2, 2023

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, or related medical condition), national origin, age, disability, veteran’s status, genetic information, or any other personal characteristic protected under applicable federal or state law. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.