Senior Specialist, Infrastructure Operations Tech
T. Rowe Price
Owings Mills, Maryland
Job Description
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
Overview
In this role you will administer, operate, upgrade, monitor, sustain, and support existing data centers, network, hardware, software, processes, applications, systems, databases, and other related infrastructure. Responsible for service delivery across all technology domains and all consumers, including execution of all backup, recovery, disaster recovery, and related capabilities.
- Demonstrate specialized knowledge and expertise in their own job discipline and deep experience in integrating related disciplinary knowledge
- You will lead disciplinary or multi-functional program of notable risk; uses sophisticated analytical thought to identify innovative solutions
- Accountable for work of self and other junior members of the team; sets standards around which others will operate
- Works independently, with guidance in only the most complex situations
- You will act as an advisor to management and key external partners on broad ranging projects
Role summary and job responsibilities
- Documents all work and shows attention to detail.
- Ensures own work and work of others is performed in accordance with policy
- Defines processes and procedures for execution of work tasks for self and others
- You will serve as an SME and apply specialized technical skills to complete work that may involve help desk support, switchboard support, data center operations support, production support, report production support, etc.
- Typically, is involved in efforts of significant complexity that requires cross-GT or enterprise-wide coordination
- Demonstrates deep understanding of essential formulas and algorithms
- Capable of dissecting a problem into manageable parts
- Provides feedback to other team members
- Mentors other associates on the team
- May allocate resources and/or prioritize tasks for others
- Other duties as assigned
Business knowledge
- Possesses general understanding of the technology industry
- Possesses understanding of how the GT organization is structured and understands how to navigate GT for the purposes of accomplishing specified work tasks
- Understands how the business units are organized across the firm and the connections of their work to the operations of the business
Requirements
- Typically requires 4+ years of relevant experience
- Understands code management, strategic capacity planning, performance tuning, etc.
- Able to lead cross-functional teams of experts for executing processes and resolving problems
- Able to correlate disparate events across multiple technologies/platforms
- Effectively able to execute in-depth system administrative functions and troubleshooting
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to three days a week.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
- Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
- Flexible and remote work opportunities
- Health care benefits (medical, dental, vision)
- Tuition assistance
- Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
