App Dev & Support Engineer I
Conduent
Remote in Germantown, Maryland
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
App Dev & Support Engineer I (US-CA Only)
Job Description
The System Engineer I position is part of a system development team developing and supporting tolling back office products. The back office product supports the collections of tolls and associated operations for a number of the country's largest tolling agencies. This position is responsible for performing requirements analysis, documenting requirements, and solution design, conducting meetings with internal and external stakeholders, sharing meeting notes and action items, prioritizing technical requirements based on business needs and updating DevOps tools.
Responsibilities
- Ability to make operational decisions in a hectic, high-stress environment.
- Ability to remain calm and exercise tact and diplomacy in researching and resolving customer complaints.
- Acts as a liaise between client and cross-functional internal teams.
- Ability to remain calm and exercise tact and diplomacy in researching and resolving customer complaints.
- Analyze, assess, transform and re-engineer its' operations, processes, tools, and practices in order to increase and improve the cost and satisfaction levels for both corporate and client facing activities.
- Applying broad technical expertise, industry expertise, and company/industry knowledge.
Requirements
- At least 1 year of experience in system engineering.
- Fundamental analytical and conceptual thinking skills.
- Advanced technical skills.
- Excellent documentation skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Very good planning, organizational, and time management skills.
- Ability to clearly and concisely document requirements and solutions.
- Experience with a recognized software development lifecycle methodology.
- Good interpersonal skills in order to interface successfully with an onshore project manager, clients and office personnel.
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
- Compensation: You will be paid semi-monthly.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future – both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form. You may alsoclick here to access Conduent's ADAAA Accommodation Policy.
At Conduent,
we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Pay Transparency Laws in some locations require disclosure of compensation-related information.Forthis position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligiblefora bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary rangeforthis role is estimated salary range is $69,454.00- $110,946.00
IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DON'T HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT:RECRUITMENTFRAUD@CONDUENT.COM.
- Conduent only uses @conduent.comfor email communications
- Conduent will not request money or your banking or credit card information
- Conduent will not ask you purchase equipment to start working
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent,
we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
