IT Support Specialist
Customer Value Partners, Inc
Washington, District of Columbia
Job Description
Overview:
Here at CVP we value our Veterans and encourage all to apply!
Customer Value Partners (CVP) is an award-winning business and next-gen technology consulting company that helps organizations navigate disruption and prepare for a culture of Continuous Change. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions which leverage technologies and industry expertise in areas including Technology Modernization, Health, Data Science & Engineering, Business Transformation, and Cybersecurity. CVP delivers unparalleled excellence to clients and employees through our strong culture of integrity, engagement, respect, and a passion for our clients’ missions.
Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.
CVP seeks an IT Support Specialist to administer and support desktop, server, network, and cloud infrastructure components for corporate offices in Fairfax, VA and Washington, DC and provide support to remote users. The professional in this role will work with a tight IT team to optimize processes and deliver superlative services. The IT Support Specialist will support project teams with infrastructure, software, and tools administration.
Responsibilities:
- Respond to trouble tickets and other support requests from end users, on-call rotation (non-24hr)
- Communicate clearly with users of varying technical ability
- Initiate and complete onboarding and termination processes
- Complete operating system and application software patches and administration
- Troubleshoot and resolve LAN, WAN, and other infrastructure issues
- Manage user accounts, both on-prem and cloud based
- Technical or Associates Degree in Computer Science or Information Systems.
- Junior applicants or those still in school are accepted in lieu of education.
- Knowledge and experience with:
- Windows 10/11
- PC hardware support
- Office 365
- Windows Server 2016/2019
- Windows Hyper-V
- Active Directory
Desired Skills
- AzureAD management
- Mac OS support
- Amazon Web Services
- IT Certifications such as Microsoft, A+ or Security+
- Dell Latitude laptop support
- Familiarity with Firewalls and other security technology
- Scripting/Powershell
About CVP
Here at CVP we value our Veterans and encourage all to apply!
Customer Value Partners (CVP) is an award-winning business and next-gen technology consulting company that helps organizations navigate disruption and prepare for a culture of Continuous Change. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions which leverage technologies and industry expertise in areas including Technology Modernization, Health, Data Science & Engineering, Business Transformation, and Cybersecurity. CVP delivers unparalleled excellence to clients and employees through our strong culture of integrity, engagement, respect, and a passion for our clients’ missions.
Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.
